Home >> Safety News: The SafeWise BlogHow to Update Home Security When Someone Moves Out

John Carlsen


John Carlsen

Staff Writer, Security& Smart Home

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Published on July 01, 2021 Share Article

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It’s not easy when someone leaves your life, whether it’s a longtime roommate heading out on good terms or a former spouse looking to burn bridges. But, as you should expect, their decision to leave doesn’t mean they need to retain access to the security system and smart home equipment they’re leaving behind. So here are some behaviors you can take control of your equipment.

Updating your security system when someone moves outWho owns what ?Removing usersRemoving equipment

woman using calculator and computer

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Who owns what ?

The first step you should take is determining ownership of machines and service schemes, particularly on joint accounts. Unless you’re going through a rocky divorce, this is relatively easy to accomplish. Since you’re staying in the house, you should insist that everything the other party owns go with them.

Removing customers

Security systems are a bit trickier to remove if there’s an active monitoring subscription, so let’s run through some steps you can take for your system.

When you can’t easily uninstall a joint security system to go with the person leaving, you’ll need to transfer full owned and administrative access to yourself. You can arrange this by calling the security company overseeing your monitoring contract.

After gaining administrative access to the system, you should do four things 😛 TAGEND

Change your system’s mobile app password and the password on the email account you use for your system, especially if the person leaving knows either.( It doesn’t hurt to change other shared passwords as well .) Remove the former occupant’s mobile app access from your security system. This ensures that they can’t read the situation of women your system, security camera feeds, or secretly alter your situates. Modify all access codes and alarm safewords–including your own–to prevent access via a control panel, keypad, or smart lock. While learning a new access code takes a bit of attempt, it avoids person retrieving the system you own without permission. While you’re at it, check that your system has the latest software updates. Remove users from other smart devices like smart speakers, thermostats, security cameras, and smart lighting.( Don’t forget to change the password on your Wi-Fi network .)

NotepadExtenuating circumstances

Suppose the person is leaving with less-than-amicable feelings and refuses to give up account access( and you’re unable to remove them yourself ). In that case, the security company is your simply recourse. Most companies will work with you to adjust or cancel your contract under extenuating circumstances.

Removing equipment

After the person moves out, take time to look through every nook and cranny of your home( and auto) for machines they left behind–keep an eye out for common hidden camera designings. If you find a machine you don’t recognize, make sure to unplug it or remove the battery. Don’t reset or fling the machine away, as it can be useful if you need to file a police report or petition for a restraining order.

If you’re curious about the laws surrounding hidden cameras, we have a quick guide on our nanny cam examine that’s merit checking out.

ChecklistCheck your phone and computer

Remove apps that you don’t recognize or use, especially if they have GPS location tracking. Also, don’t forget to remove all of the person’s logins from your machine that might give them remote access to your reports and data.

Related articles on SafeWise

Everything You Need to Know about Home Security I Rent an Apartment. Should I Still Consider a Home Security System ? Can You Keep Your Home Security System When You Move ? Home Security Tips for Living with Roommates 9 Ways to Stay Safe When You Live Alone Best Home Alarm Systems for Renters

Compare the best home security systems Luxury smart home pickReader favoriteWhole-property pickPro monitoring pickNo-contract DIY pickBrandVivintVivintSimpliSafeSimpliSafeFrontpointFrontpointADTADTblue by adt logoBlue by ADTLowest monitoring price $29.99/ mo . $14.99/ mo . $49.99/ mo . $27.99/ mo . $19.99/ mo .Starter equipment price $599.00$ 229.00$ 294.30$ 0.00$ 199.15 Contract requiredIcon Yes  LightNo* Icon Yes  LightNoIcon Yes  LightNoIcon No  LightYesIcon Yes  LightNoInstallationProDIYDIYProDIYSmart home compatibilityIcon Tooltip  DarkAmazon, Google,Z-Wave Amazon, GoogleAmazon, Google,Z-WaveAmazon, Google, Z-WaveAmazon, Google,Z-WaveLearn moreView PackagesView PackagesView PackagesView PackagesView PackagesRead reviewRead reviewRead reviewRead reviewRead reviewRead review

Info current as of 07/01/ 2021. Offers and accessibility may vary by location and are subject to change.Full ADT disclaimer

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John Carlsen

Written by

John Carlsen

John is a engineering correspondent specializing in smart-alecky home devices, security cameras, and home security systems. He has over eight years of experience researching, testing, and reviewing the latest tech–he was the Smart Home Editor for Top Ten Reviews and wrote for ASecureLife before joining SafeWise as a Staff Writer in 2020.

John holds a Bachelor’s degree in Communications, Journalism emphasis from Utah Valley University. In his spare time, he enjoys hiking, photography, cooking, and starting countless DIY projects he has yet to complete.

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